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FAQ

organic plant

For orders in the US, you should receive your items within 2 – 5 business days from the day they’re shipped. We use USPS ground (former USPS priority).

Note that these times may change during holidays (Black Friday, Christmas, etc) due to USPS experiencing higher than usual shipping volume.

For orders outside of the US, it depends which shipping provider you choose. If you pick Fedex International, you can receive your package in 2-3 business days. 

Again, for orders made during national holidays or weekends, please allow additional business days for your order to be processed.

Yes, PLANT MOTHER is:

  • 100% organic and vegan – from organic farming, natural fertilizers, to botanical ingredients, and healthy serums – Plant Mother is 100% organic and natural.
  • 100% healthy, safe and non-toxic: no synthetics or artificial ingredients, no harmful chemicals, only meticulously selected plant-based ingredients.

Yes! All of our product and shipping packaging is 100% recyclable.

Our motto is Reduce, Reuse, Recycle – that’s how our packaging is made, with zero waste, and zero plastics. 

We strive to achieve social and environmental excellence and be a business that not only makes profit, but actually has a positive impact on the planet.

Yes! 100% vegan – we don’t use animals in any form and we don’t use marine or fish products either.

PLANT MOTHER products are 100% plant-based and come from fresh organically grown, non-GMO plants.

Our facility is 100% vegan, chemical-free, pesticide-free, and plastic-free.

We NEVER test on animals and are extremely against any form of inhumane, violent, or cruel behavior towards animals for any reason including product testing.

To keep your products fresh and potent store them in a dark, dry place and avoid direct contact with the sun. 

It’s recommended to use the products within 6-8 months from the opening date. 

Consider this analogy: You can opt for a McDonald’s meal or indulge in a dining experience at a Michelin-starred restaurant. There’s a notable price disparity between the two, which mirrors a stark contrast in quality and the health benefits of the food. The same principle applies to our products.

Our serums are 100% made in the USA, using locally sourced ingredients. Unlike some other brands that rely on cost-effective components imported mainly from overseas, particularly China, Plant Mother exclusively uses locally grown, organic ingredients. These ingredients not only offer superior nutritional richness and freshness compared to conventional options but also come at a higher cost.

Furthermore, among all our ingredients, Plant Mother selects the most premium and rare botanicals, virgin and unrefined, renowned for their exceptional anti-aging potency—think Kakadu plum, prickly pear, and more. These ingredients are incredibly beneficial for your skin but come at a price point significantly higher than synthetic fillers, which lack nutritional value and are often laden with skin allergens and irritants.

Finally, our commitment to eco-friendliness extends to our packaging, which is entirely free of plastic and designed to produce zero waste. This eco-conscious approach, while better for the planet, does come at a higher cost. It’s important to note that the beauty industry is a major contributor to plastic waste, churning out over 120 billion units of plastic packaging annually.

Many pregnant and nursing women are safely using Plant Mother’s products. They’re 100% organic, plant-based, non-toxic.

Plant Mother doesn’t use any synthetics or chemical fragrances which eliminates the possibility of endocrine disruption or hormonal imbalance. 

Vitamin C and Retinol use during pregnancy should always be discussed with a doctor. 

Yes, we have a flexible return policy and a money-back guarantee. We do offer refunds for returns made within 30 days of purchase in the full amount paid for the item, including taxes. We don’t cover return shipping expenses.

Most used or opened items can be returned within 30 days of purchase for a refund in the full amount paid for the item, including taxes. We don’t cover return shipping expenses.

Yes, you can find more information and apply to join PLANT MOTHER as as an affiliate or brand ambassador.

Yes, you can find more information and apply to join PLANT MOTHER as as an affiliate or brand ambassador.

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